Custom Pet Portraits

If you followed our photo guidelines, then yes your photo is very likely good enough to use.

• Make sure the photo is taken in good lighting (outdoor daylight is best)
• Try to take the photo at eye-level with your pet
• They don’t need to be looking at the camera
• Try to get a close up so we can see your pet’s unique features
• Make sure the photo is not blurry and is high-resolution ( 1.5mb + )
• Make sure no features (e.g. ears!) are out of frame – we can’t add them if they aren’t in the original photo
• Ensure that the fur colour in the photo is not affected by bad lighting. If the fur in the photo is not accurate to real life, the fur in the design won’t be either

To ensure the quality of your product, please submit original photos, don’t use screenshots – cropped out photos, etc ( just use these in case you have no other options ).

To ensure the quality of your product, please submit original photos, don’t use screenshots – cropped out photos, etc ( just use these in case you have no other options ).

You will like our artwork 🙂

We are dedicated to ensuring you’re happy with the final product. If you don’t like it for any reason, please reach out to our support team at [email protected] and we’ll do our best to help you.

If you’re unhappy with the artwork specifically, we’ll check to see if you submitted a photo that follows our photo tips. If you didn’t follow our guides I’m afraid it’s likely we can’t help you. If you did follow the guide and it’s clear we missed something, we’ll correct it and send you a replacement.

Make sure you provide a clear, high-quality photo of your pet taken in good lighting and at eye-level with your pet. We use the exact photo you submit during our design process. If the photo isn’t high quality, your design might not be either.

Make sure you provide a clear, high quality photo of your pet taken in good lighting and at eye-level with your pet. We use the exact photo you submit during our design process. If the photo isn’t high quality, your design might not be either.

To ensure the quality of your product, please submit original photos, don’t use screenshots – cropped out photos, etc (just use these in case you have no other options), you are also welcome to send examples of art you may have seen elsewhere on the net.

See a full explanation of the media options such as Stretched, Framed, Rolled or Paper here